IMPORTANT LEGAL NOTICE

1. INTRODUCTION AND OUR ROLE

1.1 www.SAZON.co.uk provide a way for you to communicate your orders to quick service restaurant displayed on this Website.

1.2 If your order is taking longer than expected or you have any other problems with your order you can contact our customer care team by clicking on the “LINK” box and filling in the required fields or by contacting our customer care team by telephone on the number shown on this Website. One of our customer care advisers will contact the kitchens in order to chase up your order.

1.3 Customer care is extremely important to www.SAZON.co.uk, therefore, in the event that you are dissatisfied with the quality of food ordered through this Website, subject to paragraph 3.3 below, www.SAZON.co.uk will refund you an amount equivalent to the value of the order that you are unhappy with. Please note that any complaint must be lodged with our customer care team using the method described above within 48 hours of placing the order. www.SAZON.co.uk shall have complete discretion in deciding whether to refund orders after this 48 hour period has expired.

1.4 You may access some areas of this Website without making a www.SAZON.co.uk order, and registering your details with us. Most areas of this Website are open to everyone.

1.5 By accessing any part of this Website, you indicate that you accept these Website Terms. If you do not accept these Website Terms, you must leave this Website immediately.

1.6 www.SAZON.co.uk may revise these Website Terms at any time. You should check this Website regularly to review the current Website Terms, because they are binding on you.

1.7 You are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that all persons who access the Website through your Internet connection are aware of these Website Terms and that they comply with them.

2. HOW TO MAKE AN ORDER AND HOW IT IS PROCESSED

2.1 Once you have selected your order from the menu you will be given the opportunity to submit your order by clicking on the “proceed” button. Please note it is important that you check the information that you enter and correct any errors before clicking on the “proceed” button since once you click on this input errors cannot be corrected.

2.2 If at any time prior to you clicking on the “proceed” button, you decide that you do not wish to proceed with your order, you should close the application window.

2.3 On receipt of your payment, www.SAZON.co.uk will begin processing your order and we will send you notification by email that payment has been received and that your order is being processed.

2.4 Where any payment you make is not authorized you will be returned to the previous page on the Website and we shall not be obliged to provide the services.

2.5 Please note that once you have made your order and your payment has been authorized you will not be able to cancel your order nor will you be entitled to a refund.

2.6 Please note that from time to time there may be delays with processing payments and transactions, on occasion this can take up to sixty (60) days to be deducted from your bank account.

3. PRICE AND PAYMENT

3.1 Prices will be as quoted on this Website. These prices include VAT but may exclude delivery costs, which will be added to the total amount due, where applicable.

3.2 This Website contains a large menu and it is always possible that something on the menu may be incorrectly priced. If the correct price for an order is higher than the price stated on the Website www.SAZON.co.uk will normally contact you before the order in question is dispatched. www.SAZON.co.uk is under no obligation to ensure that the order is provided to you at the incorrect lower price or to compensate you in respect of incorrect pricing.

3.3 In the event that you lodge a complaint because you are dissatisfied with the quality of your order as described in paragraph 1.3 above, you must provide all evidence required by www.SAZON.co.uk to substantiate your claim. www.SAZON.co.uk shall have sole discretion in deciding whether a complaint lodged in accordance with paragraph 1.3 above warrants a refund. www.SAZON.co.uk shall only provide refunds in respect of claims that it considers (at its sole discretion) to be honest and genuine.

3.4 Payment for all orders must be by credit or debit card as stated on this Website.

3.5 A discount may apply to your order if you use a promotional code recognized by this Website and endorsed by www.SAZON.co.uk

3.6 Please note that from time to time there may be delays with processing payments and transactions, on occasion this can take up to sixty (60) days to be deducted from your bank account or credit card.

4. LINKS TO AND FROM OTHER WEBSITES

4.1 Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. www.SAZON.co.uk have not reviewed all of these third party websites and do not control (and is not responsible for these websites or their content or availability). Do not endorse or make any representation about them, the material on them, or the results from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.

4.2 You may link to this Website homepage, provided that you do so in a fair and legal way which does not damage www.SAZON.co.uk reputation or take advantage of it.

4.3 You must not establish a link from a website that is not owned by you or in a way that suggests a form of association with or endorsement by www.SAZON.co.uk where none exists.

4.4 The website from which you link must comply with the content standards set out in these Website Terms.

4.5 www.SAZON.co.uk has the right to withdraw the linking permission at any time.

5. DISCLAIMER

5.1 While www.SAZON.co.uk tries to ensure that information on this Website is correct, we do not promise it is accurate or complete. www.SAZON.co.uk may make changes to the material on this Website, or to the services and prices described in it, at any time without notice. The material on this Website may be out of date, and www.SAZON.co.uk makes no commitment to update that material.

5.2 www.SAZON.co.uk provide you with access to this Website and our services on the basis that, to the maximum extent permitted by law, we exclude all representations, warranties, conditions and other terms (including any conditions implied by law which but for these Website Terms might apply in relation to this Website and the services that we provide).

5.3 You are responsible for the security of your password that you used to register with this Website. Unless www.SAZON.co.uk negligently discloses your password to a third party, www.SAZON.co.uk will not be liable for any unauthorized transaction entered into using your name and password.

6. TERMINATION

6.1 www.SAZON.co.uk may terminate or suspend (at our absolute discretion) your right to use this Website and your use of the services immediately by notifying you in writing (including by email) if:

    6.1.1 www.SAZON.co.uk believes you have posted material in breach of paragraphs 6.2, 6.3 or 6.4 (Visitor Material and Conduct);

    6.1.2 www.SAZON.co.uk believes that you have breached paragraphs 7.2, 7.3 or 7.4 (Links to and from other websites); or

    6.1.3 if you breach any other material terms of these Website Terms.

6.2 Upon termination or suspension you must immediately destroy any downloaded or printed extracts from this Website.